So I watched this video

*video has since been removed from youtube*

While I agree with her, I think she is being pretty unrealistic. The vast majority of companies tell you to just take the abuse, as the customer can do no wrong, apparently.

So the Christmas rush is coming

And finally, we're starting to hire more staff. Don't get me wrong, we're still really short on staff, and unless we get more, we're fucking screwed. Nevertheless, this is a step in the right direction. Now I just hope they hurry up and train them on the tills so all the whiners who shop here, stop complaining about the queues.